How long does setup take?
Basic AI agent setup takes 2-7 days from kickoff to launch. Simple use cases like appointment scheduling or FAQ handling can go live in 48 hours. Complex implementations with custom integrations, advanced workflows, or specialized compliance requirements take 2-4 weeks. Our team handles most technical work. You provide call scripts, business rules, and access to systems like your CRM. We offer white-glove onboarding with dedicated implementation specialists. Most businesses run a pilot within one week. Rush implementations available for urgent needs. Timeline depends on your responsiveness and complexity.
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Do I need technical expertise to implement?
No technical expertise required. ConversAI is designed for business users, not developers. Setup happens through an intuitive visual interface using drag-and-drop conversation builders. Our team handles technical configurations including phone system integration, API connections, and server setup. You focus on defining conversation flows and business rules in plain English. We provide training sessions for your team. Ongoing management requires no coding skills. However, API access is available for technical teams who want deeper customization. Most customers successfully launch without any IT involvement beyond providing system access credentials.
What integrations are supported?
ConversAI integrates with 100+ platforms including Salesforce, HubSpot, Zendesk, Calendly, Google Calendar, Microsoft Teams, Slack, Twilio, and most major CRMs and help desks. We support standard protocols like REST APIs, webhooks, and OAuth authentication. Custom integrations are available for proprietary systems. The AI can read data from your systems during calls and write back actions like creating tickets or updating records. Integration setup typically takes 1-3 hours per system. Our integration library grows monthly. If we don't have your system, we can build it.
Can I customize the AI's conversation flow?
Yes, conversations are fully customizable using our visual flow builder. You control greetings, questions asked, branching logic, escalation rules, and closing statements. Create different flows for different scenarios or caller types. Use conditional logic like "If caller says X, then do Y." Add personality and brand voice guidelines. Test changes in a sandbox before deploying to production. Modify flows anytime without technical help. Advanced users can write custom scripts or integrate external decision engines. Most businesses start with templates, then refine based on real call data from CallIQ analytics.
Still have questions?
Talk to our team to learn how ConversAI can help your business