Automate Your Loan Collections
AI agents handle overdue payments, customer queries, and loan servicing operations 24/7 across voice, WhatsApp, email, and web chat. Increase collection rates by 40% while staying RBI compliant.
Key Benefits
Automated, compliant, and effective loan collection at scale
- AI-powered collection calls achieve 15-25% improvement in collection rates within 60 days
- Reduce operational costs by 25-35% while maintaining 24/7 borrower engagement
- RBI compliant with full audit trails—every call logged, recorded, and Fair Practices Code adherent
- Multi-language support for India (Hindi, English, Tamil, Telugu, Bengali, Marathi, Gujarati+)
- Seamless integration with Finacle, Temenos, and custom LMS platforms via APIs
How AI Agents Transform Loan Servicing
Low Collection Rates
AI agents make personalized collection calls in native languages, improving recovery rates by 40%
Manual Operations
24/7 automated handling of customer queries, payment reminders, and loan inquiries
High Operational Costs
Replace expensive call center teams with AI agents that handle thousands of calls simultaneously
Compliance Issues
Built-in RBI compliance ensures all interactions follow Fair Practices Code and regulations
One Platform, All Channels
Voice Calls
Web Chat
Seamless Integration
Connect with your existing loan management systems without disrupting operations. Our AI agents access real-time data to provide accurate, personalized interactions.
Core Banking Systems
Direct integration with major CBS platforms
Loan Management Systems
Seamless connection to popular LMS solutions
Custom APIs
RESTful APIs for any loan management system
Legacy Systems
Bridge connections for older banking infrastructure
Real-time Data Sync
Instant access to loan balances, payment history, and customer data
Quick Setup
Go live in 48 hours with pre-built connectors
Secure APIs
Bank-grade encryption and tokenized data exchange
24/7 Monitoring
Continuous health checks and automatic failover
Calculate Your ROI
See how much your NBFC or bank can save with AI-powered loan collection automation.
Your Current Metrics
Improved Collection Rate
Additional Monthly Collections
Operational Savings
Total Annual Savings
Bank-Grade Security & Compliance
Your customers' data and privacy are protected with enterprise-level security measures and full regulatory compliance designed for the Indian financial sector.
RBI Compliant
Adheres to RBI guidelines and Fair Practices Code
ISO 27001
Information security management certification
SOC 2 Type II
Audited security, availability, and confidentiality
Data Residency
All data stored within India as per regulations
End-to-End Encryption
All customer conversations and data encrypted in transit and at rest using AES-256
Zero Data Retention
Customer PII is never stored permanently, only processed for active sessions
Audit Trail
Complete logging of all interactions for regulatory compliance and monitoring
Compliance Checks
Built-in validation for Fair Practices Code and debt collection regulations
Secure Infrastructure
Hosted on RBI-approved cloud infrastructure with 99.9% uptime SLA
Role-based Access
Granular permissions and multi-factor authentication for all admin users
Proven Results Across Financial Institutions
See how NBFCs, banks, and digital lenders are transforming their collection operations with AI-powered automation.
Average Collection Rate Improvement
Increase in successful recoveries within 60 days
Reduction in Resolution Time
Faster payment processing and customer queries
Lower Operational Costs
Reduced dependency on large call center teams
Continuous Operations
Round-the-clock customer engagement
Mid-size NBFC
Collection rate improved from 65% to 75%
Monthly operational costs reduced by ₹5 Lakhs
Customer satisfaction scores up 20%
72-hour deployment timeline
Regional Bank
NPA reduction of 12% in first quarter
Processing time for extensions cut by 50%
Compliance violations reduced by 90%
Multi-language support increased reach by 25%
Digital Lender
Early intervention prevented ₹8 Cr in defaults
Customer retention improved by 30%
Real-time payment tracking reduced disputes
Seamless API integration with existing systems
Results based on implementations across 15+ financial institutions in India
Loan Servicing Questions
Common questions about AI-powered loan collection and compliance
Have more questions? Contact us or schedule a demo.
Ready to increase your collection rates?
Join 50+ NBFCs and banks using our AI agents to automate loan servicing operations. See 40% improvement in collection rates within 30 days.
Contact Us